State Farm® Insurance Agent James Sater

"Hi Breanna, thank you for taking the time to write this kind review. It was nice speaking with you and I appreciate the mention and I hope that everything goes smoothly with your claim. Feel free to reach out to us again should you need anything or have any further questions. Thanks again!"

"Hi Kimberlee, I am sorry to hear about your experience with us. Our agency team aims to provide our customers with a good experience. We are sorry to hear your expectations were not met. Please contact our office during business hours to discuss this further. - James "

"Thank you so much for taking the time on a Saturday to share your wonderful experience with us! We're thrilled to hear that Katherine, Megan, and the rest of our team have been able to provide such exceptional service for you and your family. Your recommendation means a lot to us, and we truly appreciate your support! - James"

"Hi Rachel, thank you for your kind review and happy to hear that you had a great experience with Katherine and our office. We strive to make things easier for customers, so we appreciate you working with us. If there's anything else you need, give us a call! Thank you - James"

"Hi Christina, thank you for your kind and helpful Google review. We always love to hear from our customers, and especially when we know that you've been receiving the proper help. If you ever need anything else, please let us know. Thank you! -James"

"Mommaof2, I am ecstatic to learn that you enjoyed speaking with Katherine! I am happy to know that she answered your questions and made the process simple. -James Sater"

"Hi Michelle, thank you very much for your time in writing your Google review. I love hearing from our customers. It's great to hear that Kathy was so helpful and we appreciate you working with us. If you ever need anything, please feel free to give us a call. Thank you! -James"

"Thank you so much for your review, Janellah. I am glad to hear that your insurance concerns were addressed. It is so encouraging to hear back from happy customers. It has been a pleasure serving you, and we look forward to doing business with you as well in the future. Thanks again for choosing my office. -James Sater "

"I am happy to hear that you are extremely pleased with our office. I am thrilled to hear that Kathy addressed your concerns and provided you with exceptional service. Your response serves as motivation for our team to keep raising the bar. - James Sater "

"Thank you for this fantastic five-star review! I will relay your compliment to Kathy, we sure are lucky to have her. If you ever need any assistance with your insurance policies, you know where to find us! – James Sater"

"Hi Sarah, it is so encouraging to hear back from happy customers. Your five-star review means so much to the State Farm team and me. I am pleased to learn about your awesome service. We hope to have the opportunity to serve you even better in the future. -James Sater"

"Hi, We appreciate the five-star review! Here at State Farm, we strive to provide you with the best service possible, and I’m so glad Katherine did just that. Contact us if you have any further questions about your policy! -James Sater"

"The State Farm team and I thank you for your warm words, Kelly. We are overjoyed to receive your five-star ratings. It's amazing to hear that we are on the right track. Thanks again for supporting our business. Please reach out to my office for questions or concerns. -James Sater"

"Hi Lucas, thank you so much for your thoughtful review and recommendation. The State Farm team and I are here for you and your family. Katherine is a special part of the team. We are thankful for all the effort and dedication that Katherine provides to her customers. If you have additional questions or concerns related to coverage or a plan, please contact my office. - James Sater"

"Hi Krystyn, the State Farm team, and I thank you for your acknowledgment and recognition. We appreciate your sincere words of appreciation. I will deliver your thoughts to Kathy and the rest of the State Farm team. Please let us know how we could further enhance your experience on your next visit. - James Sater "

"Thank you for your review, as we aim to provide customers with the best service possible. If you ever have any other questions or need anything, please give us a call. Thank you!"

"Hi Star, thank you from the bottom of our hearts for your five-star review and recommendation. It makes us thrilled to know that we were able to assist you. Katherine is a customer favorite at State Farm. She is committed to helping customers and exceeding their expectations. Please visit us again. - James Sater"

"Thank you so much for your glowing review, Jeannie. It's good to know that the team and I were helpful and informative during this process. The State Farm team and I are thrilled to learn that you were happy with your visit. Please do not hesitate to contact my office for additional questions and concerns. Thanks again for your support! -James Sater"

"Thank you Mr. Boyer, we appreciate you taking the time to review us. It's always a pleasure working with you and we hope that we are answering all of your questions and providing everything you need. Please continue to reach out should you need anything. Thank you!"

"Hi John, thank you so much for your review! Making sure our customers are comfortable and taken care of in every aspect is something that we strive to achieve every day. Our Good Neighbors are like family to us, so we treat them as such. Thank you again! - James Sater"

"Hi Jeremy, I am so sorry you were frustrated by your experience with our State Farm office. If you'd like to give me a call at (850) 660-5223, I would be more than happy to help assist you. I want all my Good Neighbors to feel heard and seen, so I hope to connect with you soon. - James"

"Hi Meg, our apologies as we strive for the best customer service so this comes as a surprise. I just spoke to that team member who was trying to give you a quote, but she had mentioned you were already working with another office for a Home and Auto quote in March. I believe the phone dropped when my team member had mentioned that it needs to be quoted from the original office. When she was gathering your information the phone call was dropped on your side. Is there anything else we can help with? Again, our sincere apologies. We are adhering to our policy to respect the original office you were working with. Thank you."

"Thomas, thank you for this amazing review! We are so glad that we were able to help you find an auto insurance plan and hope you are feeling very welcome in our community. If there's any other help you need, please let us know."

"Hello, thank you for your note. Unfortunately, I am unable to find you in my book of business, however, feel free to give our office a call back and I would be more than happy to direct you where to go. All of our phone calls in our office are documented and we do not show any record of this conversation. Did you happen to call our after hours customer service line? Do you know who you spoke to? We are sorry to hear about this situation. Our State Farm office strives to provide excellent service to all our customers and I agree, that is not good phone etiquette. We have not or nor would we speak to our customers that way. Please feel free to give us a follow-up call at (850) 660-5223 and ask for the agent directly if you wish to discuss this matter further. Thank you! "

"Thank you Havana for your review, as we greatly appreciate the recognition in our small local office. Rusti and our entire team care a lot about our customers. Please let us know if there's any other way we can help."