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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kimberlee Truesdale

March 4, 2024

1  out of  5 rating by Kimberlee Truesdale
"Been driving for decades! Worst experience with any Insurance company I have ever used! Absolutely horrifying customer service. Yikes! Run away fast!"
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February 24, 2024

5  out of  5 rating by JChris81
"Kathrine & Megan are simply amazing! Kathrine never misses anything! James and Co are doing more than a fantastic job for myself/family. Can’t recommend them enough"
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Rachel A. Smith

December 21, 2023

5  out of  5 rating by Rachel A. Smith
"I spoke to agent Katherine, Great customer service, her help, patience and experience was all so pleasant and is above and beyond her duty, and it definitely was the only reason why I chose State Farm for insurance, she's an excellent asset to this or any company, she deserves a big promotion 👏; great job and continue being awesome at what you're doing. Thank you 😊."
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Christina Marzigliano

December 12, 2023

5  out of  5 rating by Christina Marzigliano
"I highly recommend Kathy, she is extremely helpful and very attentive."
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December 9, 2023

5  out of  5 rating by Mommaof2
"Spoke with Katherine and she was so nice to talk to. She answered all of my questions and made everything easy for me."
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michelle taylor

November 29, 2023

5  out of  5 rating by michelle taylor
"Kathy was a great help during our call, very informative and pleasant, I appreciate her help and look forward to our endeavors now that im going to get insuranced by state farm."
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janellah afridi

November 22, 2023

5  out of  5 rating by janellah afridi
"Giving credit where credit is deserved! Thank you Kathy for all the help with my insurance concerns!"
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Jessica Restrepo

November 21, 2023

5  out of  5 rating by Jessica Restrepo
"I am extremely pleased with this agency. I spoke to Kathy who was very knowledgeable. She patiently addressed all my concerns and provided exceptional service. Highly recommend!"
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November 20, 2023

5  out of  5 rating by KM P
"Had the best experience with Kathy regarding possibly opening a new policy. So easy to talk to and really knew her stuff!"
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Sarah Peck

November 19, 2023

5  out of  5 rating by Sarah Peck
"Katherine is awesome!!"
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November 19, 2023

5  out of  5 rating by Hgirl920
"Spoke to Katherine the other day about getting a policy, she was great! So friendly. Really appreciate her going the extra mile for me"
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Kelly how

November 19, 2023

5  out of  5 rating by Kelly how
"Ask Katherine Bainton, She was very helpful and Knowledgeable. I would recommend."
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lucas brotemarkle

November 19, 2023

5  out of  5 rating by lucas brotemarkle
"My wife and I had a great experience with the employee Katherine. She was pleasant, knowledgeable, and kind. Overall great experience and we highly recommend for anyone dealing with insurance"
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Krystyn Brotemarkle

November 18, 2023

5  out of  5 rating by Krystyn Brotemarkle
"Called to get some info on a few different things and spoke with Katherine. Shes great! So polite and knowledgeable! Wish everyone else were as easy to talk to as she is!"
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November 17, 2023

5  out of  5 rating by Jimmyanddina
"I called for an inquiry and was very pleased. The lady that helped me was Kathy. Very helpful."
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Star DeRepentigny

November 17, 2023

5  out of  5 rating by Star DeRepentigny
"Katherine was a pleasure to work with! She did a great job of walking me through all my questions. Highly recommend"
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Jeannie R

November 17, 2023

5  out of  5 rating by Jeannie R
"Katherine was great in answering all my questions."
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Stephen Boyer

November 16, 2023

5  out of  5 rating by Stephen Boyer
"Many thanks to both Rusty and James for 5 star service!😎🇺🇸"
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John Morgan

May 16, 2023

5  out of  5 rating by John Morgan
"What stands out the most about James is that he sincerely cares about his customers and their experience. I highly recommend!"
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Jeremy King

April 19, 2023

1  out of  5 rating by Jeremy King
"Rude staff on phone. Try elsewhere."
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Meg Pettis

April 3, 2023

1  out of  5 rating by Meg Pettis
"Whoever picked up- the lady acted like I was of bother when i asked for an auto quote. I continued to let her take my info in hopes for a competitive rate but her phone skills were very cold and unwelcoming. After my first and only phone call to this office- I've learned they definitely won't earn my business."
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Thomas Joseph Pettey

January 3, 2023

5  out of  5 rating by Thomas Joseph Pettey
"James Sater - State Farm met every expectation when we were looking for auto insurance after recently moving to the area. Rusti could not have been more helpful and professional."
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TheLost Rooms

November 17, 2022

2  out of  5 rating by TheLost Rooms
"You raised my car insurance and actually told me the price of everything else is going up and to go “look at the price of eggs”. When I said I’ll be shopping around he said “good luck with that, let me know what you find” 22 years and incident free. They should work on their phone skills."
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Havana Hal

November 10, 2022

5  out of  5 rating by Havana Hal
"Rusti is a doll baby! Super knowledgeable, helped me get the best deal."
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Karen Dowling

November 9, 2022

4  out of  5 rating by Karen Dowling
"As a business it is important to be able to dialogue when there are disagreements and come to resolutions. I must say, I appreciate Mr. Sater being willing to do this. In looking at his reviews with clients, he seems to be someone folks trust who looks out for his clients over and above anything else."