State Farm® Insurance Agent James Sater

"Katherine was great to work with. Very kind and took care of my problem immediately. This was great customer service!"

"Amazing service honestly very understanding staff and super helpful.

They insure imported vehicles as well."

"Staff is always very helpful and quick! Thank you"

"CAROLINE is so pleasant and helpful."

"Great effort on Katherine’s part, she got my issue handled straight away, just before the holiday weekend. She went the extra mile for sure !!"

"We had a wonderful experience getting an insurance quote! The process was quick, clear, and hassle-free. Caroline O'Brien (James Sater State Farm) was very kind, answered all of our questions, and helped us find the right policy and within budget. Highly recommend!"

"I have been a State Farm client with James Sater for years. Everyone in his office is professional, courteous and responds quickly. Special "shout out" to Katherine Bainton!"

"Caroline O’Brien was fantastic to work with! She made the whole insurance process simple and stress-free, found me a great policy, and explained everything clearly along the way. She was responsive, professional, and genuinely cared about making sure I got the coverage that fit my needs. I highly recommend Caroline to anyone looking for excellent service and a smooth insurance experience!"

"Caroline was amazing to work with when switching my policy over. Thank you SO much for your kindness and help!!!"

"Caroline helped my husband and I work on a new insurance policy! She was wonderful. Knowledgable, courteous about our time, and answered all of our questions! We LOVE the James Sater Team at State Farm. By far the best insurance team we’ve ever worked it."

"Caroline is the best!!!! She was super sweet and patient! She helped me transfer my policy from LA to FL in under 10 minutes! Highly recommend speaking with Caroline!!!"

"Agents office staff is extremely professional and courteous."

"Having prior experiences with other state farm branches, I was reluctant to go back, even with it being less expensive. I can honestly say that dealing with everyone here at James' office has been a blessing in every way. The service, the courtesy, the all around pleasant manner, I couldn't be happier. I want to give a personal shout out to Katherin B., she is the real MVP and I hope this reaches her! If you needed a push to find new insurance, this is me, pushing with all my might, make that call and see just how much they can do for you!"

"Katherine helped me to understand my needs and got me into a policy right within my budget!
Thank you State Farm and the James Sater team!"

"Needed help after accident and was able to breathe a sigh of relief with the process after connecting with State Farm. Katherine Bainton made all the difference. Recommend!"

"Katherine was a delight! Very patient, kind, and knowledgeable. She helped break down everything for someone who’s is new to all of this haha. Recommend this place highly"

"I had an amazing experience speaking with Katherine from State Farm! She was extremely helpful, patient, and professional over the phone. Katherine made sure every question I had was answered and helped me accomplish everything I needed without any hassle. It’s rare to find someone so kind and efficient — she truly went above and beyond. I’m really grateful for her help and would highly recommend asking for Katherine if you ever call State Farm!"

"This team does a phenomenal job at caring for their customers. I am a very happy client of theirs due to their outstanding customer service and communication."

"It's weird to say an insurance agency is the best, but Katherine and Megan at James Slater's office truly are amazing.

Every single time I call, Megan picks up. Every email is answered, every question is handled, the customer service is just incredible.

We will continue to push as much of our business and personal lines to them as possible."

"Katherine is an exceptional agent! She is prompt with her email responses and provides valuable insights and suggestions about your policy.

While I don't typically write reviews, I couldn't pass up the chance to share my appreciation for such exceptional service. Thank you Katherine!"

"Was directed to Mr. Sater by accident trying to figure out a claim from Orlando. He was extremely personable. He went above in beyond in his customer service providing me with the correct phone number to claims and taking the time to explain Florida laws and insurance as I’m not from here and it was my first fender bender. Let me just emphasize that he is not my agent. I don’t even hold a policy with Statefarm. His customer service exceeded my expectations as the last person had told me to just look it up on Google. Happy google accidentally sent me to Mr. Sater."

"Been driving for decades! Worst experience with any Insurance company I have ever used! Absolutely horrifying customer service. Yikes! Run away fast!"

"Kathrine & Megan are simply amazing! Kathrine never misses anything! James and Co are doing more than a fantastic job for myself/family. Can’t recommend them enough"

"I spoke to agent Katherine, Great customer service, her help, patience and experience was all so pleasant and is above and beyond her duty, and it definitely was the only reason why I chose State Farm for insurance, she's an excellent asset to this or any company, she deserves a big promotion 👏; great job and continue being awesome at what you're doing. Thank you 😊."

"I highly recommend Kathy, she is extremely helpful and very attentive."